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Learning Rewired

#16 AI and the Evolution of Executive Learning

Artificial Intelligence (AI) has been called everything from a fantasy to a curse. Between the extremes we find something more practical and useful: a tool that can be used to automate unwanted human functions and augment our ability to make good decisions.

In this episode, Artificial Intelligence expert Joel Hellermark joins us, on a discussion about the use of AI in corporate learning as well as its potential. Joel shares his enlightened views on questions such as:

  • What is the difference between artificial intelligence and augmented intelligence? and, why it matters to learning.
  • Why the future of executive learning rests on Artificial intelligence?
  • How to manage the dark side of  Artificial intelligence?
Joel Hellermark, Founder and CEO of artificial intelligence company Sana Labs.
Meet our Guest

Joel Hellermark

Joel Hellermark is the Founder and CEO of the leading artificial intelligence company Sana Labs.

Joel’s company pioneered personalised learning, and his work on the Sana technology has been featured in leading forums as well as gigantic names of media including NAACL, SXSW, Fast Company, BBC, Forbes, Business Insider, Yahoo Finance, Cheddar, Slush, Cognition X, Financial Times, The Guardian, and Wired.

Acknowledged for his expertise in AI,  and for pioneering the development of algorithms that transform education,  Joel has joined TED’s illustrious influencers with talks such as “How artificial intelligence will radically transform educationand has been appointed AI-specialist by the Swedish government and was recognised by Veckans Affärer as Sweden’s ‘top talent’ in 2018.

Joel has also ranked in Guardian’s Top 10 of under 35’s changing the world for the better in 2019.

Learn more about Joel Hellermark

In this Episode...

What is the meaning of Artificial Intelligence? Artificial Intelligence is the ability to effectively act on a stream of data. Artificial Intelligence has a host of subsets. One of those is the area of machine learning. And a subset of machine learning is Deep learning where we learn from massive data sets how to predict and act on this data effectively. You can also do that in a more rules based fashion where you see applications like bots or expert systems that are completely hard coded, but in the same sense, they take a stream of data and they act on that in an automated fashion.
What is Augmented Intelligence? At the beginning of the term Artificial Intelligence, you had two schools of thought. One school was working on augmenting human intelligence and, and one which was trying to replicate intelligence using computers. The idea of augmenting human intelligence is to use what computers do really well and augmented using the computer's capabilities. For example, in analytics the computer can process massive amounts of data such as trends or anomalies, and then human can look at the data and make that the most effective actions on top of them.
What are Artificial Intelligence applications in corporate learning? It’s still very much in its infancy when it comes to corporate learning. And I think eventually, it will become ubiquitous in all areas of how we deliver training.
Everything from the learner experience, improving the content recommendations, giving you real time nudges helping you answer any questions you might have.
And equally for the educator, where they can get help creating the content in a data driven way, they can get insights on how they could make a question less confusing or how to improve recommendations and also around learning analytics where they can get insights on who is struggling with what, predict who will fail the course before they do, and take the accurate interventions on top of that.
Is Artificial Intelligence the next big thing in learning? I think AI will ultimately empower us to create better learning experiences, but it's really a tool to enhance, rather than something that will fundamentally change every aspect of learning. So we're seeing today is that I'm learning how to be moved to online. And I think we realise that the learning experiences that we were delivering online were not as interactive not as personalised as we had hoped for. And there, AI can play a role to enhance, but it's certainly not the silver bullet. It’s a part of the of the puzzle to create this effective online learning experiences.
AI in corporate learning is still in its infancy... but what is its potential? Joel Hellermark
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