Understanding digital transformation
The use of new digital technologies
Such as emerging mobile communications, artificial intelligence, cloud-hosted services, blockchain-managed transactions, and connected devices via the Internet-of-Things.
Allowing major business improvements
Enhancing customer experience
Creating new business model opportunities
Encouraging innovation in how value is created, managed, shared, and maintained.
By eliminating manual steps to be replaced by automation and using data to enhance predictive interventions.
In this research, we collected more than 350 senior HR and L&D share their views, concerns, and expectations of digital transformation in their organisations. Some of the points covered in the report are:
Alan W. Brown
He is a co-founder of Unities digital advisory services and Professor in Digital Economy at the University of Exeter Business School where he helped to found the London-based Initiative in Digital Economy at Exeter (INDEX). Alan’s research is focused on agile approaches to digital transformation, and the relationship between technology and business innovation in today’s rapidly-evolving digital economy. Alan currently has a fellowship at the Alan Turing Institute (the UK National centre for research in AI and data analytics), holds a PhD in Computer Science, and has over 25 years’ global experience building businesses and delivering high-tech products and services.
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