Headspring Report


How external pressures are shaping tomorrow’s business environment? How to lead with clarity of purpose, empathy, and resilience whilst making the right decisions for the future? In this research, we look at emerging strategies for HR and L&D.

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Our Research

Opportunities and Challenges ahead

Leaders have found themselves in the eye of the storm, tasked with steering their businesses through unchartered waters towards an uncertain destination. Many have had to balance external forces against potentially conflicting internal imperatives, like weighing the broader issues of employee and social well-being against pressing commercial considerations. 

Effective leadership development will be crucial to the ongoing recovery of companies and their workforces, playing a significant – even existential – role in how successfully organisations weather the economic, social, and geopolitical turbulence.

But what should this development look like? What skills will be necessary for the coming months and years? How can companies evolve their leadership development strategies to overcome challenges and optimise opportunities in an unpredictable world?

Key findings

We collated responses from 351 senior HR and L&D executives to better understand how well-prepared CHROs, CLOs, directors and HoDs are for the opportunities and challenges that lie ahead.

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Digital disruption will impactleadership development practices

Technology, AI and digital transformation were cited among the top three challenges to respondents’ businesses. Almost two-thirds (62%) of companies in Europe and the Middle East believe that technological trends are likely to impact their operations and workforce, while AI and digital disruption polled at 40%, around the same levels as environmental and climate change factors.
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Honesty and transparency are among the most highly valued leadership competencies

The most highly valued competency (41%) in an organisation’s leadership team was honesty and trustworthiness in dealings. There were significant regional differences in the strength of feeling. Honesty was most appreciated in France (52%) and the Middle East (58%) and less highly rated in Germany (29%), the UK (30%) and Scandinavia (33%).
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Skills around setting goals and responsibly executing decisions need improving

When asked to consider skills gaps in leadership teams, respondents cited the ability to set ambitious and achievable goals (29%), as well as the willingness to take responsibility (26%) as the most critical areas for development. These growth areas speak to the need for leaders to be clear about direction, to follow through with responsible execution and to recognise that mistakes can become potent learning opportunities.
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Successful leaders are self-aware, decisive and reflective

Survey respondents rated the ability to make and execute decisions as the most important leadership value (29%), with clarity of purpose being a close second (25%). Interestingly, while having an empathetic interest in others didn’t score highly on this question, it was considered to represent the second-biggest gap in leadership values, trailing clarity of purpose by just three percentage points.


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